I am getting an Error 40 error when I run their app trying to connect my LeapReader.

My problem: I don't have the 'Allow button' option

Their troubleshooting guide tells me to go to Security& Privacy>allow apps downloaded from>app Store & identified developers>click 'Allow' so I can select LeapFrog.

Problem: Can't install drivers/extensions, being blocked by Catalina

Now, I can't even using the LeapFrog Conect app anymore and I have 5 other products that I can't update without it. (I purchased a new item, and it wasn't being detected on my mac.) Reinstalling the app was a fail because I am being blocked from installing drivers/extensions. I used to have it working on my laptop but then I followed the troubleshooting guide on their website and uninstalled the existing app manually to reinstall it. (Note: If you don't see your toy listed on this screen, follow the instructions under 'Not seeing a new toy?')Ħ) Use your parent account and password to purchase digital learning apps on LeapFrog.I am trying to install a Leap Frog Connect app on my Macbook. If you have already installed LeapFrog Connect, follow these steps:ġ) Click here to launch LeapFrog Connect.Ģ) Connect your LeapPad or Leapster Explorer to the computer.ģ) Click the 'Parent Account' button in the top-right corner of the application.Ĥ) Create a LeapFrog Parent Account (or sign in to your existing account).ĥ) Complete the forms to tell us who plays with each toy. If you haven't installed LeapFrog Connect, follow these steps:ġ) Click here to download and install LeapFrog ConnectĢ) After LeapFrog Connect has installed, follow the directions to connect your toy to your computer using the included USB cable.ģ) Create a LeapFrog Parent Account (or sign in to your existing account).Ĥ) Complete the forms to tell us who plays with each toy.ĥ) Use your parent account and password to purchase digital learning apps on or in LeapFrog Connect To buy digital learning apps for your toy, you first need to register it to a LeapFrog parent account. How do I register my tablet or handheld device to a LeapFrog parent account? Register a device to a LeapFrog parent account.

The leapfrog connect application cannot